Terms of Service

 

Cancellations, Returns & Refunds
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Orders cannot be cancelled once a payment is processed. But please let me know if you have any issues.
 
Questions regarding your purchase/order?
Contact me here.

 
Additional Information

Textures and variations
Since all leather hides are unique, the characteristics of the grain and texture of each and every hide will be unique in their own way. The actual product you receive may not look exactly the same as the photos you see on the shop.

Imperfections and blemishes
As leather is a natural material, every hide is distinct and may have minor imperfections. It is important to note that these blemishes are not present on every product. We make every effort to minimize any imperfections in our products. However, when purchasing items with a significant surface area (such as large covers, belts, desk mats, etc.), there is a possibility of encountering blemishes and imperfections on the final item.

Color
The color of leather will variate from hide to hide as they are dyed in different batches. Moreover, the color of our photos will look slightly different from screen to screen. We edit the photos to what looks most color accurate on our screens, but please keep in mind that there may be color variation when viewing product photos.

 

Upon dispute, Eternal Leather Goods reserves the right to make the final decision.